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Repeat prescription requests must be made via our online website or made in writing by either tearing off the slip attached to your regular prescription, by completing a repeat request form which is available at reception or by emailing

For prescription queries please call 0203 691 0730 and select option 4 between the hours of 2pm - 4pm.

Alternatively you can register for Patient Online Services at reception and request your repeat prescriptions online.

Obtaining Your Repeat Prescription On Time Is Your Responsibility

Please do not wait until you have run out of your medicines before ordering your next repeat prescription. Please order when you have 7-10 days of medicine left.

Allow 3 full working days before collecting your prescription from your nominated chemist.

Prescriptions received after 12noon will start being processed the following working day.

Prescriptions not on your regular repeat medication list may take longer than 3 full working days to process.

If you post your prescription with a stamped addressed envelope, please allow five clear working days for it to arrive back.

Click here to download our prescription form.

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Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

Click here for details of the current charges

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a pre payment certificate.

  • The quickest way to order a PPC is online - Buy or Renew a PPC Online
  • If you need help buying a PPC, call us on 0300 330 1341

There is further information about prescription exemptions and fees on the NHS website


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